Help for the app, your account, and Provider Basic.
Contact the Genesis Pro Find team about app access, subscriptions, core service records, privacy, safety, or product feedback.
Email is the official support channel. Include the app version, device or browser, approximate time, the screen you were using, and the exact error message. Never send a password, verification code, payment-card number, or unredacted identity document.
Account and access
Get help with sign-in, email verification, password recovery, account roles, and account deletion.
Provider Basic subscription
Get help locating Provider Package, reviewing server-confirmed status, restoring an Apple purchase, or opening Apple subscription management.
Customers, Estimates, and Invoices
Report a problem with a Customer record, Estimate, Invoice, document, or supported payment record.
Privacy and safety
Ask about privacy, report inappropriate content, or request help with account data and deletion.
Contact
Email support@genesisprofind.com for app issues, general feedback, and feature requests.
For account deletion instructions, visit Account deletion. Privacy questions are covered by the Privacy Policy.